Of course! Our friendly and knowledgeable customer services reps are available to answer your questions 24/7/365.
Support via Remote Access:
This service comes under the Premium plan for Individual* customers wherein apart from format and installation of useful software, we provide you a full report on the root cause of the issue and the tips and tricks to avoid the same issue in future. We take the remote access of your computer and fix the issue for you.
Enterprise support - Contact for rates.
Note: We may ask you to accept the disclaimer during remote access as we understand the confidentiality of our customer's data.
*Customers will be charged per device per individual.
Support on Call:
This service is a subscription based plan* which comes under the Basic Setup Package, where user calls in to register and once the user id and password is registered with us, they can ask unlimited questions and we will be glad to assist.
Note: *Basic plan is only limited to the installation of softwares, updates and patches.
A user may also ask how to use the pre-installed application and he will be guided thereafter from one of our best technical assistants.##(Enterprise support does not fall under this category. However, technical assistance may be provided via call/e-mail depending upon the requirement.) Feel free to contact us at +91-9535021452.